This Cookie Policy explains how Horticove (“we”, “us”, or “our”) uses cookies and similar tracking technologies on our website, www.horticove.com. This policy applies to visitors and customers residing within the European Economic Area (EEA), the European Union (EU), and the United Kingdom (UK), in accordance with the General Data Protection Regulation (GDPR), the ePrivacy Directive, and applicable electronic communications regulations.
For any queries regarding this policy, please contact us at: plant@horticove.com.
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1. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other terminal device when you visit a website. They are widely used to make websites work more efficiently, provide a smoother browsing experience, and furnish website operators with statistical analytical information.
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2. How We Use Cookies & Cookie Consent Banner
We respect your right to privacy and control over your personal data.
Essential (Necessary) Cookies: These cookies are strictly required to ensure the basic functionality and security of our website, including navigation, shopping cart functionality, and access to secure areas. These cookies operate on the basis of legitimate interest and do not require user consent.
Non-Essential Cookies (Analytics, Marketing, Preferences): We only deploy and use non-essential cookies after you have given your explicit, voluntary consent by clicking the “Accept” button on our Cookie Banner when you first visit our site.
You have total freedom of choice. Non-essential cookies will remain inactive until and unless you affirmatively provide consent. You may withdraw or modify your consent settings at any time by accessing the consent preferences on our site or by clearing your browser cache.
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3. Third-Party Cookies and Stripe Payment Processing
To ensure seamless shopping and fraud prevention capabilities on our website, we integrate services provided by third-party infrastructure providers.
Stripe Payment Processing: When you proceed to checkout or interact with financial checkout elements on our website, third-party cookies and tracking technologies are placed and processed by our third-party payment provider, Stripe.
Purpose: These technical cookies are utilized by Stripe to securely process transaction data, verify merchant security protocols, detect and prevent unauthorized or fraudulent transactions, and maintain checkout integrity.
Data Processing: Details regarding Stripe’s data protection practices and cookie usage can be reviewed directly via Stripe’s official Privacy Policy and Cookie Policy documentation.
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4. Types of Cookies Used & Retention Periods
Cookies are categorized by their lifespan: Session Cookies (which expire automatically once you close your browser) and Persistent Cookies (which remain stored on your device for a specific duration or until manually deleted).
In compliance with applicable European privacy standards, we strictly limit cookie retention periods to the timeframe necessary for their specific operational function:
A. Essential & Operational Cookies
Purpose: Maintaining session state, shopping cart items, page loading security, and site functionality.
Type: First-Party (Session and Persistent).
Retention Period: Session duration up to a maximum of 12 months from creation, unless cleared manually.
B. Security & Fraud Prevention Cookies (Stripe)
Purpose: Risk assessment, preventing fraud, and facilitating safe online payment sessions.
Type: Third-Party (Stripe).
Retention Period: Session duration up to 24 months, in accordance with payment industry security standards and legal retention requirements.
C. Analytics & Performance Cookies (Optional)
Purpose: Measuring site visits, traffic flow, and aggregate page performance to optimize customer browsing experience.
Type: First-Party / Third-Party.
Retention Period: Up to 13 months from the date consent is granted, after which renewed consent is requested.
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5. Managing and Disabling Cookies
You can adjust, restrict, or disable cookies through your web browser settings at any time. Please note that disabling essential cookies may impact the technical performance and features of www.horticove.com.
You may control cookies through standard browser settings:
Google Chrome: Settings > Privacy and Security > Cookies and other site data
Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
Apple Safari: Preferences > Privacy > Cookies and website data
Microsoft Edge: Settings > Site Permissions > Cookies and site data
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6. Updates to This Cookie Policy
We reserve the right to revise this Cookie Policy to reflect changes in regulatory standards, legal interpretations, or operational technical updates. Any revisions will be published directly on www.horticove.com with an updated revision date.
For all questions regarding cookie management and privacy matters, please write to:
Brand/Trading Name: Horticove
Website: www.horticove.com
* Contact Email: plant@horticove.com
